Calls for ‘streamlined’ access to mental health treatment

(Psychiatrist) Professor Baune said the processes for gaining access to mental health specialists needed to be streamlined to prevent people giving up. (…) “Seventy per cent of people had a negative experience in navigating the mental health system and find it daunting and confusing, and that is a large number which I found quite alarming,” Professor Baune said.

The research was commissioned as part of a plan for MLC Life Insurance to provide specialist medical access to mental health clients. In partnership with Best Doctors, the insurance company is launching its Mental Health Navigator, providing a specialist second opinion to customers to ensure their diagnosis is correct.

[record scratch] Wait, what? What’s a life insurance provider doing offering a service for second opinions on mental health diagnoses?

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